Benjamin Computer Services, Inc.

Providing Remote Backup Service Since 1990!
REMOTE BACKUP SERVICE STARTING AT ONLY $19.99 PER MONTH!


 

DISASTER PLANNING AND REMOTE
"OFF-SITE"
DATA BACKUP

STARTING AT ONLY $19.99 per month!!

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Exposed Nation: Statistics on the Unprotected Masses Backups? We don't need no stinkin' backups!
 

According to a recent Maxtor/Harris Interactive poll, almost 90% of US adults know they should back up the data on their computers, but few do it frequently or regularly.

In fact, the study showed that although computer hard drives contain more data today than ever before, about one-third of US adults don’t back up their data at all, and around three quarters of those who do make a backup copy don’t do it often enough. Listed below are some of the interesting data from this survey, which polled 2,300 U.S. adults in late July of this year.

Frequency of backups:

  • 42% said they did it once a year.
  • 31% reported monthly backups,
  • 12% weekly, and just...
  • 15% reported performing daily backups.

These are interesting numbers, as 44% of those surveyed said that they had lost data in the past due to a computer virus, hardware or software malfunction or other event.

Data that respondents feared losing the most:

  • 27% said financial data and business records 24% reported personal photos and videos;
  • 17% said contact information such as addresses and phone numbers;
  • 16% said personal written documents and emails. Surprisingly, only...
  • 4% of those surveyed listed downloaded music and/or video files as high-value data.

Top reasons cited for not backing up data:

  • 44% cited lack of technical knowledge about the process.
  • 21% of those surveyed felt that backing up wasn't important.
  • 20% said it took too much time.
  • 11% said that they didn't know they had to do it, which means that at the very least awareness of backing up data is high.

Remote Backups work basically like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer it is backing up, a Remote Backup sends it over regular telephone lines or via your cable internet connection to another computer safely off-site. It does this (usually) at night while the business is closed and nobody is using the computers. It's completely automatic. In fact, you may even forget it's working every night.

Most small businesses put their lives on the line every night and don't realize it. With businesses depending more and more on the data stored in their computers, proper backups are becoming much more critical. Remote Backups accomplish several essential steps that are often overlooked or done improperly by other backup software,  especially in the regular non-automated backup systems. 

Backups are done on schedule, every night. Most businesses don't do this. For one reason or another, they don't keep a regular backup regimen. Usually it's because the person responsible for doing backups (if there is one) is too busy doing something else, or someone is using the computer when it's time for a backup, or they simply forget. Since Remote Backups are done with automated software at night, when nobody is using the computer, backups are always done on schedule.

WHO IS DOING YOUR BACKUPS?  Where are your backup tapes being stored?  Has anyone ever tried a restore to make sure the data on the tapes is good?


  • The correct files are backed up. Ordinary backup software is often installed with a list of files to be backed up. This set of files usually represents the state of the system when the software was installed, and often misses critical files. Further, it often fails to back up files that are added later. Compounding this problem, VERY few businesses take the trouble to reset their backup software regularly to include new files. Our Remote Backup service solves this problem with a sophisticated system that constantly reevaluates each client's system, adding files to the backup as needed.

IF YOU HAD TO RE-INSTALL YOUR SOFTWARE, COULD YOU IMMEDIATELY FIND IT?  WHERE IS YOUR COMPANIES SOFTWARE BEING STORED?  IT SHOULD BE STORED OFF-SITE!

 

  • Redundant copies of files are stored using a sophisticated version control system unavailable in any other backup software of any kind. This is much too important to overlook. The general definition of "proper" backups requires redundancy. That is, one must keep multiple copies of the same files at different points in their development, called versions. As an example, you should have a different copy of each backed-up file for each day of the week, one for each week in the month, and one for each month in the year. Further, you should be able to easily restore any of your files up to any given point in time. Banks do it, big corporations do it, and so should small businesses. Only our Remote Backup service has such an easy to use version control system.

DO YOU HAVE VIRUS PROTECTION SOFTWARE INSTALLED ON ALL OF YOUR COMPUTERS?  Is the virus software up to date?  Do you schedule regular scans of all computers?  What is your companies policy about employees loading programs from diskettes?

 

  • Backups are encrypted for complete security. Would you want someone to be able to slip one of your backup tapes into a pocket and take it to your competitor? It happens all the time. Tape backups are not generally encrypted, so anyone can read them and gain access to your client database, billing records, payroll, tax info, and everything else on your computer. Our Remote Backup system encrypts its backups for complete security so nobody, not even the RBS Service Provider, can read them except the client himself.

ARE YOUR COMPUTERS PROTECTED FROM LIGHTNING OR BAD POWER SURGES?  You need a UPS (uninterrupted power supply), also known as a battery backup, on EVERY computer!

 

  • Finally and most importantly - Backups are immediately sent off-site and stored safely away from the computer and the business. This is where almost every business makes its biggest mistake. Even if you do everything else perfectly, your backups are of little use if your building burns, or you are unable to physically recover your tapes from the premises. Most small companies who do backups leave the tapes in the building with the computer, where they can be destroyed right along with the computer. Of course, you can see that this would be a problem in a fire, hurricane, flood, tornado or earthquake. But there are other problems.

 

ARE YOUR COMPUTERS COVERED WITH YOUR BUSINESS INSURANCE?  ARE YOU SURE?  It's too late AFTER a disaster occurs!

 

 FACTS 

Magnetic tape is UNRELIABLE!  It can stretch and break.  If one BIT of data is lost on a tape, the entire tape is rendered USELESS!

We archive ALL of our data to DVD-R's.  It takes more work to do this, but it is NOT mechanical and it is NOT magnetic.

 HAS THIS EVER HAPPENED TO YOU?? 

You sit down at your computer to work, and suddenly discover a file or document you need is either missing or is bad and cannot be opened?

What are your 1st thoughts?  "Where did my data go, how do I get it back? What caused the data loss?"  "WHO DID THIS TO ME?"

You are confused, scared and panic sets in!  Loss of your data is so personal, and so scary!

 THIS CONFUSION IS NOT SURPRISING! 

Very little information has been made public about data loss, and the information that does exist is inconsistent. Due to the mixed messages they receive, users find it difficult to properly evaluate their data loss situations and make educated decisions to recover from them.  

Disaster strikes in many forms.  Businesses that depend heavily on computer data are especially vulnerable.  A recent study discloses it takes 19 days and cost in excess $20,000 to re-enter just 20 megabytes worth of sales and marketing data.  Retrieving accounting records is even worse; they require over 21 days of work and cost over $23,000 to re-type.  This information is 5+ years old now, and the cost to manually recover your lost data has more than DOUBLED in this time period.

Thousands of businesses lose millions of dollars worth of data to disasters like fires, power outages, theft, equipment failure, and even a simple operator mistake.  Studies show that nearly half the companies that lose their data in a disaster never reopen.  90% percent of these data losses occur because of power failures, leaks, loose cables, user mistakes, and other hardware, software, and human errors.

With hard drive prices going down, the threat escalates as companies purchase these huge drive and maintain more data on them.  Backing up your data becomes more important than ever before, but very few companies do it right and far more do not back-up at all. 

Most business owners would be appalled if they knew the risk they are taking by failing to properly backup their data.   It is more important than ever to protect the data your business depends on with a solid backup strategy.  

 WHAT IS REMOTE BACKUP? 

Remote Backup work basically like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer it is backing up, a Remote Backup sends it over regular telephone lines to another computer safely off-site. It does this (usually) at night while the business is closed and nobody is using the computers. It's completely automatic.

 WHY BACKUP? 

Most small businesses put their lives on the line every night and don't realize it. With businesses depending more and more on the data stored in their computers, proper backups are becoming much more critical. Remote Backups accomplish several essential steps that are often overlooked or done improperly by other backup software - especially in the regular non-automated backup systems.

 HOW OFTEN IS THE BACKUP DONE? 

Backups are done on schedule, every night. Most businesses don't do this. For one reason or another, they don't keep a regular backup regimen. Usually it's because the person responsible for doing backups (if there is one) is too busy doing something else, or someone is using the computer when it's time for a backup, or they simply forget. Who does the backups when the regular person is sick or on vacation?  And, WHERE are the tapes stored?  In a desk drawer or a file cabinet in the same office with the computer?  When the building burns down, or a thief breaks in and steals the computer, or a flood destroys, your backups are ALSO destroyed!  Has anyone ever TESTED the backup tapes to see if the data is ACTUALLY ON THE TAPE?  Ever try a restore to make SURE??  Since Remote Backups are done with automated software at night, when nobody is using the computer, backups are always done on schedule.  

 WHAT DATA IS BACKED UP? 

Your companies DATA files are backed up.  Word, Excel, Accounting, accounts receivable, accounts payable, contact database, and much more are the files we make SURE get backed up.  We CUSTOM install the software, in person and with YOUR help, we make sure ALL your DATA files are marked for backups.  We set you up for an initial FULL backup, then a daily incremental backup.  Once a WEEK we setup the remote backup software to do another FULL backup.  This way, your companies computer is ALWAYS backed up, with the data sent OFF SITE!

 SEEMS LIKE A LOT OF REDUNDANCY, WHY? 

The general definition of "proper" backups requires redundancy. That is, one must keep multiple copies of the same files at different points in their development, called versions. As an example, you should have a different copy of each backed-up file for each day of the week, one for each week in the month, and one for each month in the year. Further, you should be able to easily restore any of your files up to any given point in time.  This is much too important to overlook.  Banks do it, big corporations do it, and so should small businesses. Only Remote Backup has such an easy to use version control system.

 WHAT ABOUT SECURITY? 

Backups are encrypted for complete security. Would you want someone to be able to slip one of your backup tapes into a pocket and take it to your competitor? It happens all the time. Tape backups are not generally encrypted, so anyone can read them and gain access to your client database, billing records, payroll, tax info, and everything else on your computer. Remote Backup encrypts its backups for complete security so nobody, not even we, can read them.

 WHY OFF-SITE BACKUPS? 

This is where almost every business makes its biggest mistake. Even if you do everything else perfectly, your backups are of little use if your building burns, or you are unable to physically recover your tapes from the premises. Most small companies who do backups leave the tapes in the building with the computer, where they can be destroyed right along with the computer. Of course, you can see that this would be a problem in a fire, hurricane, flood, tornado or an earthquake. But there are other problems.

 STATISTICS 

Computer hardware failure is the leading cause of your data being lost, followed by human error, computer viruses, software corruption and finally natural disasters.  Let's look at each of these in more detail: 

COMPUTER VIRUSES

10 PERCENT

SOFTWARE CORRUPTION

2 PERCENT

NATURAL DISASTER

3 PERCENT

 

HARDWARE MALFUNCTION 

  • More data is being stored in smaller spaces. Today's hard drives store 500 times the data stored on the drives of a decade ago. Increasing storage capacities amplify the impact of data loss, making mechanical precision more critical. 

  • Data has become more mission-critical. Hospital patient records, a graduate school thesis, personal finance and tax information, payroll records, sales leads, accounts receivable and payable, sales leads...and the list goes on and on!  Users today are storing more information electronically than ever. The loss of mission critical data can have staggering financial, legal and productivity ramifications on businesses! 

  • Backup tools and techniques are not 100% reliable. Most computer users rely on backups as their safety net in the event of data loss (a recommended practice). More than 85 percent of data loss customers regularly back up their data, only to find them less than adequate at the critical moment they need to restore them. Backups assume that hardware and storage media are in working order; that the data is not corrupted, and that your backup is recent enough to provide full recovery. In reality, hardware and software do fail and backups don't always contain current enough data.

HUMAN ERROR 

  • Spilled, dripped or knocked over a cup coffee or pop
  • Cigarette smoke
  • Accidentally deleted a file

 

COMPUTER VIRUS OR HACKER ATTACK 

  • Do you have virus protection software on ALL of your computers?
  • Is it set to AUTOMATICALLY protect your software?
  • Is it set to monitor incoming email?
  • When was the last time it was updated?
  • Are your computers scheduled to scan once a week for viruses?
  • Are your computers on-line with a cable modem or telephone company DSL modem?
  • If so, are your computers protected from HACKERS?

SOFTWARE CORRUPTION 

  • When was the last time you ran SCANDISK OR CHECK DISK (WINDOWS 2000 & XP) or DISK DEFRAG on your computers?
  • Do you even know what these programs are and how to use them or what they do?
  • Has your computer lately been getting SLOWER & SLOWER?
  • When was the last time your WINDOWS/TEMP and /WINDOWS/TEMPORARY INTERNET FILE folders were cleared out?
  • Regular maintenance MUST be run DAILY on ALL of your computers!  We can help you set this up to run AUTOMATICALLY & DAILY!

NATURAL DISASTERS 

  • Fires DESTROY!
  • Thieves STEAL!
  • Water FLOODS!
  • Hurricanes, Tornadoes, Earthquakes HAPPEN!
  • Winter blizzards cause roof failures
  • Power GLITCHES!
  • TERRORISTS STRIKE!

How well are you protected from these potential DISASTERS?  Some of them are beyond your or my control.  But with your DATA safely stored OFF SITE you can feel a little more comfortable, and maybe sleep a little better at night.

We have been providing Remote Backup Service since 1992!  We backup the data YOU send to our servers EVERY morning!  The backup CD's are taken DAILY to our local bank safe deposit box for storage.

 WHAT DOES IT COST?

The cost is a more affordable than you think! 
 

 
Cost/Benefit Analysis of RBS vs. In-House Backup for Small and Medium Businesses
 

The key challenge surrounding data backup activity at SMBs is that if there are existing backup processes in place, they usually don’t get done regularly and/or are performed in a way that does not fully protect the organization. Proper backups are done automatically, at non-peak business hours, are securely encrypted, are available for restore at any time, and are taken offsite every night.

The time and processes spent verifying that in-house backups were successful and are restorable (your customers DO verify their backups, right?) is also a critical component in any backup plan. The worst time to discover that your backups are not current, are incomplete, or are corrupted, is when you really need them.

Costs for proper in-house SMB data backup include:

 

Employee time - backing up: (daily) ½ - 1 hour
Backup Media: $2 - $200, depending on format
Hardware: $200 to $8000 depending on format
Employee time - verifying backups: (weekly) 1 hour
Employee time swapping media: (daily) .25 hours+

Assuming that the employee responsible for the backups is on a salary of at least $30,000 per year, and using the minimum times outlined above, the cost of properly backing up an SMBs data is about $71.25 per week, $285 per month, and $3420 per year not including hardware.

Compare this to RBS service, operating automatically at non-peak hours, and without imposing on your existing staff or adding hardware or media resources of any type. Typical charges for a basic RBS service might be $50-$75 per month, resulting in a minimum cost savings of between $2520 and $2820 per year.

If an SMB is currently doing its own backups in accordance with the guidelines outlined above (and most aren’t), they are already spending over three times the cost of an automated, encrypted, and offsite RBS service.
 

Our Remote Backup Service cost ONLY $19.99 per month!  Please contact us so we can begin protecting your businesses MOST important assets, your DATA!
 


 

Benjamin Computer Services, Inc * PO Box 706 * Fletcher, NC 28732 * Located in Mills River, NC *
Last Updated Monday, January 01, 2007

 
Hendersonville, NC Area: 828 - 890 - 5125
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All Other Areas Call TOLL FREE: 866 - 890 - 5125
 

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